Our Services
Making Forensic Tech Run Like It Should
At BengelSoft, we offer forensic tech services that don’t just keep your systems running—they make them run like they’ve had their coffee. Whether it’s consultation, maintenance, or something else, we’ve got the expertise to keep your forensic operations sharp
General Support
Consultation Services
Looking to improve your system’s efficiency & security? We’ve got you. Our expert consultations help you:
- Fix your system’s accuracy and security issues
- Define clear objectives and design solutions that actually work
- Analyze your data integrity so you can stop wondering if it’s reliable
Ongoing Management
ABIS Management
Think of us as the tech team you wish you had. We take care of:
- Regular updates and preventive maintenance so your system doesn’t decide to crash at the worst time
- Fast troubleshooting and solid backups because, let’s face it, things happen
- Escalation and follow-up with your ABIS vendors
Implementation Phase
Implementation Support
Launching new biometric systems doesn’t have to be a disaster. Let us handle it with:
- Project management to make sure everything runs smoothly, with minimal disruption (and minimal complaining from your team)
- Workflow improvement recommendations to ensure your systems talk to each other nicely
- ABIS testing and integration—because accuracy is crucial when handling criminal history data
join the success
Ready to stop dealing with system headaches?
Let’s make your forensic systems work for you
PLANNING
RFP Support
RFPs shouldn’t be a nightmare.
We make the process painless by:
We make the process painless by:
- Writing custom RFPs that actually reflect what you need
- Evaluating vendor proposals so you don’t end up with a lemon
- Negotiating contracts like pros, so you get the best deal (and fewer headaches)
Future Improvements
Custom Integration Solutions
Got systems that refuse to play nice? No problem, we:
- We build seamless connections between your biometric systems and third-party tech, so they’ll finally get along
- Develop those all-important interface control documents (ICDs) to keep the data flowing
- Create API-based solutions for a unified, efficient setup that’ll make your life easier
Data Integrity
Data Conversion
Got data that’s a little out of date? We’ll sort it out:
- Efficiently convert and standardize ABIS records (so you don’t have to)
- Ensure your data is compliant and ready for future use
- Offer expert advice to make sure your data is reliable and actually useful
Knowledge Sharing
Training
New to AFIS systems? No problem. We provide hands-on training to help your team master the system, including:
- Hands-on tenprint training for users
- Latent print training for examiners (so they can actually use the system)
- Supervisor training to ensure your team leaders know what’s going on
Think your systems could use an upgrade?
Let’s be honest, they probably could. At BengelSoft, we take the chaos out of tech, making your systems smarter, faster, and a whole lot easier to manage.